In today’s competitive business landscape, employee retention is a critical factor in the long-term success of any company. High turnover can lead to significant disruptions, increased costs, and a decline in service quality.
At Arena Offices, we pride ourselves on our strong track record of staff retention, which we believe plays a vital role in delivering exceptional service to our clients.
Our commitment to staff retention
Our recent internal engagement survey revealed an impressive 85% engagement rate for our staff, demonstrating a strong connection to the company and its mission.
One way we prioritise staff wellbeing is through regular internal catch-ups, with one member of staff commenting, “I love working for Arena, they are such a caring team of people, from the directors to each team member.”
We also strive for transparency within our team, keeping our staff informed and involved with business decisions. A member of staff said, “We are always kept up to date with what’s happening within the company, it’s fantastic.”
Offering in-house mentoring and development schemes to our staff members also helps them aspire to achieve career goals.
On average, our employees have a tenure of five years, a testament to the positive work environment we strive to maintain.
How does staff retention benefit Arena’s clients
At Arena Offices, our excellent retention rates have allowed us to build a knowledgeable and experienced team which is equipped to take incredible care of our clients.
Long-term staff members can build lasting relationships with clients, leading to greater client loyalty and satisfaction. Clients appreciate working with familiar faces who know their history and can provide tailored advice and support.
Ensuring our staff feel valued and secure in their roles means that there is a positive, dynamic and friendly atmosphere in our serviced offices. Our staff feel motivated to go above and beyond when clients are in need of assistance.
By prioritising the wellbeing and development of our employees, we create an environment where both staff and clients can thrive.
Learn how the Arena team can help your business flourish here.